Five Star Van Lines

2.0 star rating Rating - based on 8 reviews & complaints
 
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Moving and Storage Companies
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Customer Reviews, Ratings & Complaints
Complaint Posted 5/10/2010
Review 5/10/2010
Subject: RIP OFF MOVERS
Review: SERVICE DATE 03-23-2010.
Order for Service - Binding Job No:N571673


NEVER EVER USE THIS COMPANY BECAUSE THEY PLAY GAMES KEPT ALL MY STUFF NEVER DELIVERED IT. AND BLACKMAILING ME TO PAY THREE TIMES OF THE I... Read More »
 
 
 
Complaint Posted 2/10/2010
Review 2/10/2010
This company should be shut down. My next complaint will be to the Department of Transportation. I've read the other reviews and pretty much, mine matches the others with "Mike aka John", Edward, Carrie, Mia. Mike was very rude and unreasonable. M... Read More »
 
 
 
Review Posted 1/5/2010
Review 1/5/2010
Mike and his team were WONDERFUL!! They were fast, careful, and very professional. They packed everything well and nothing broke. Everything that they took apart, they put back together. They placed the furniture exactly where I asked them to. Thi... Read More »
 
 
 
Complaint Posted 12/18/2009
Review 12/18/2009
I had the worst experience with Five Star Van Lines and I would not advise anyone moving to use this company. Save yourself from a lot of stress and frustration. Mia, Carrie, David, Jonathan and Haim do not tell you accurate information and most t... Read More »
 
 
 
Complaint Posted 12/1/2009
Review 12/1/2009
They charged for packing materials I didn't use or agree to and came up with a bunch of other fake charges at delivery. They wouldn't deliver until I paid three times the amount they quoted. They are the most unprofessional people I have ever deal... Read More »
 
 
 
Review Posted 11/11/2009
Review 11/11/2009
This was the easiest and most well executed move I have ever had! Everyone involved were just great, from Amy who explained everything over the phone and managed to squeeze me into the schedule even though I called a week before only, to Marc the... Read More »
 
 
 
Complaint Posted 11/7/2009
Review 11/7/2009
Do not hire this company. I hired Five Star Van Lines, located in Beverly Hills, to move a bunch of my family’s furniture out to my sister, who just bought a house in Waretown, NJ. They gave me an estimate based on a very accurate inventory for $1... Read More »
 
 
 
Complaint Posted 5/4/2009
Review 5/4/2009
We used 5 Star Van Lines for our move from San Mateo to Seattle last month and had the worst experience we have ever had with a move. It started with our due diligence on companies and since this was listed at a BBB ranked company and my conversat... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (310) 948-8225 Address   2160 E. Century Park Apt. 707
Los Angeles, CA 90067
Website   http://www.5starvanlines.com Email   carrie@5starvanlines.com
Contact   Carrie Prescott Other  
 
 
 
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